Privacy Policy

Privacy Policy

Lendle.co.uk respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and safeguard your information in the course of our business, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this policy periodically. If we make significant changes, we will update this page and, where appropriate, notify you by email. Please review this policy regularly to stay informed about how we protect your personal data.

By providing your personal data to us, you acknowledge that you have read this Privacy Policy. We will only process your data on the lawful bases described below.

Lendle.co.uk is operated by CC Financial Solutions Ltd, the Data Controller of your personal data.
ICO Registration Number: ZA229002
Registered Address: Unit 13a, 1st Floor Offices, Dunscar Business Park, Blackburn Road, Bolton, BL7 9PQ.

Our services are not intended for individuals under 18. If you are under 18, please do not use this website or submit personal data.

For all data protection queries, including exercising your rights, please contact: hello@lendle.co.uk.

How do we collect personal information?

We collect personal data directly from you when you submit an enquiry via our website. We may then contact you by phone, email, SMS, or other agreed communication methods to obtain information required to provide our services.

If you choose to proceed with an application, we may request additional information, which may be submitted electronically or in hard copy via postal services.

We may also receive information from third-party sources when required to support your application. These may include identity-verification providers, credit reference agencies, lenders, and regulatory databases. Information may be shared securely via email, encrypted transfer, API integration or mail.

Information which we collect about you

When you browse our website, we automatically collect certain technical data, including your IP address, browser type, device identifiers, pages visited and usage patterns. This helps us improve site performance and user experience. Cookies and similar technologies may be used; see our cookie notice for details.

You may voluntarily provide personal information through forms, calls, emails or messages. This may include:

• Name, address and contact details
• Date of birth and identification information
• Employment details and income
• Financial circumstances and credit history
• Property details
• Information about additional applicants
• Any information needed to assess your eligibility for financial products

To provide certain quotes or advice, we may need to collect special category data (e.g., health information) or criminal-offence data (e.g., bankruptcy or IVA records). We will only process such data where you provide explicit consent in accordance with Article 9 UK GDPR.

We do not knowingly collect data relating to children.

If you provide someone else’s information, you must ensure you have a lawful basis to do so and inform them of this Privacy Policy.

We may also ask for feedback to improve our services. Feedback is used anonymously unless you consent otherwise.

How we use your information

We use your personal data to:

• Provide tailored quotes
• Assess your eligibility for financial products
• Match your circumstances to lender criteria
• Process applications and transactions
• Communicate with you regarding your enquiry or application
• Comply with legal and regulatory obligations
• Improve our services and website performance

To deliver our services, we may share your data with selected third parties, including:

Lenders and Financial Providers

• For eligibility assessment and application processing, including but not limited to: Oplo HL Ltd; Central Trust Ltd; Equifinance Ltd; Norton Home Loans Ltd; UK Mortgage Lending Ltd; Together Money Ltd; United Trust Bank Ltd; West One Secured Loans Ltd; Selina Finance Ltd; Mercantile Trust Ltd.

Other Third Parties

• Identity verification and credit reference agencies
• Call-recording providers (e.g., Soho66 trading as PebbleTree Ltd)
• Customer feedback platforms (e.g., Reviews.io)
• Compliance consultants
• IT and cloud service providers
• Regulatory bodies such as the Financial Conduct Authority
• Fraud prevention agencies

These organisations process your data under their own privacy policies.

We may also share personal data where required to comply with a legal obligation, enforce our terms, protect our rights or prevent fraud.

We will only send you marketing communications where you have provided explicit consent. You may withdraw consent at any time.

Why do we process your personal information?

We process your data on the following lawful bases:

1. Contract (Article 6(1)(b))
To provide quotes, assess eligibility, process applications and deliver our services.

2. Legal Obligation (Article 6(1)(c))
To comply with applicable laws, including FCA requirements, anti-money-laundering checks, fraud prevention and record keeping.

3. Consent (Articles 6(1)(a) & 9(2)(a))
For marketing communications and for processing special category or criminal-offence data where required. You may withdraw consent at any time.

4. Legitimate Interests (Article 6(1)(f))
To operate, improve and secure our website, respond to enquiries, maintain business records and ensure service quality. You have the right to object to processing based on legitimate interests.

How safe is your data and where we store your information

We use appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, access controls, audit logs and staff training. While no internet transmission is entirely secure, we take reasonable steps to safeguard your information.

Your account information (e.g., My.Lendle login) must be kept confidential by you. We recommend using a strong password.

We may transfer your data outside the UK or EEA. Where this occurs, we use lawful safeguards such as the UK Addendum to EU Standard Contractual Clauses or rely on adequacy regulations.

Your personal data rights and how to contact us

Under the UK GDPR, you have the right to:

• Access your personal data (free of charge; response within 1 month)
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing based on legitimate interests or for direct marketing
• Request data portability
• Withdraw consent at any time
• Not be subject to automated decision-making without safeguards
• Lodge a complaint with the ICO

To exercise any of your rights, contact us at: hello@lendle.co.uk

If you are not satisfied with our response, you can contact the ICO at:
www.ico.org.uk or ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

How can you amend your preferences?

We will only send marketing communications where you have given explicit consent.

You can amend or withdraw your marketing preferences:

• Through your My.Lendle portal
• By emailing hello@lendle.co.uk

If you opt into marketing via email or SMS, your data may be processed by our communication partners, such as SendInBlue (email) or Vonage (SMS), solely for delivering those communications.

How long do we keep your personal data

We retain your data only for as long as necessary to meet our legal, regulatory and contractual obligations.

For financial applications, records are typically retained for at least six years.
Certain information may be retained longer where required for FCA compliance, preventing fraud, or defending potential legal claims.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: hello@lendle.co.uk